Project Management Training - Business Management & Relationship Management (Soft Skills)

Join over 2,000 project managers who have taken this 1-day program to supplement certification training with the additional skills required to successfully deliver projects in todays challenging business environment.

 

The focus is on two critical skillsets which are mandatory for project managers as they graduate from managing only the execution phase of a project to managing the complete project life cycle from its inception. The skillsets are Business Management and Relationship Management.

 

Participants gain immediate benefit by applying the techniques to their real-life projects during the program.

 

Business Management:

 

Using their real-life project as a case study, participants learn how to view the strategic importance of their project, assess the client expectations and then manage the project from this strategic perspective.

 

Understanding the project business driver, participants then learn the business cycle of a project including financial management, procurement, risk management, etc.

  

Relationship Management:

 

Many project failures result from human rather than technical issues. The softer skills are required to ensure that all project relationships are positive and productive. This program demonstrates proven techniques that prevent people issues from impacting projects.

 

Emphasis is placed on the critical relationship with the client. Participants learn how to determine and manage client expectations, resolve project issues using the client's business strategy, build a partnership with the client, and introduce a quality of service into the project process, to deliver projects that meet or exceed client expectations.

 

Read what previous clients have to say.

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